UX & Branding

Seoul, South Korea

-

Completed in

2022

Ubob is origianlly B2B company for educating employees in customer company. Ubob requested us to conduct the user test about original service but it’s already can’t be utilized well because it was 10 years old design. We provide customized educational services to corporate executives and employees so that they can take unlimited subscription-based educational content optimized for the user's learning habits.

Overview

Even if users consistently sign up for learning for self-development, they find it difficult to remember their goals and maintain continuous learning habits.

Problem

There is a high rate of giving up on learning due to lack of continuous motivation.

There are many platforms that fail to provide course applicants with specific information on how to help with their own self-development or provide clear motivation.

There are many platforms that fail to provide course applicants with specific information on how to help with their own self-development or provide clear motivation.

There are many platforms that fail to provide course applicants with specific information on how to help with their own self-development or provide clear motivation.

Many platforms lack specific guidance for course applicants' self-development and fail to offer clear motivation.

Many platforms lack specific guidance for course applicants' self-development and fail to offer clear motivation.

Many platforms lack specific guidance for course applicants' self-development and fail to offer clear motivation.

It takes a long time to settle on one site that will cover various situations and various stages by providing only fragmented goals rather than individual specific goals.

It takes a long time to settle on one site that will cover various situations and various stages by providing only fragmented goals rather than individual specific goals.

It takes a long time to settle on one site that will cover various situations and various stages by providing only fragmented goals rather than individual specific goals.

Choosing one website to address diverse situations and stages takes time due to its focus on fragmented rather than specific goals.

Choosing one website to address diverse situations and stages takes time due to its focus on fragmented rather than specific goals.

Choosing one website to address diverse situations and stages takes time due to its focus on fragmented rather than specific goals.

It is difficult to set goals and choose the lectures you want to take.

If the selected course is longer than 20 minutes, it is difficult to continue watching.

If you only learn without reward, you will not be properly motivated.

Also, it is difficult to come in, watch lectures, and increase retention.

Select

Select

Select

Watch

Watch

Watch

Reward

Reward

Reward

Select

Select

Select

From the user's perspective, there is no realistic reward, making it difficult to maintain and continue learning habits.

From the user's perspective, there is no realistic reward, making it difficult to maintain and continue learning habits.

From the user's perspective, there is no realistic reward, making it difficult to maintain and continue learning habits.

Project goal

Increasing user retention and encouraging habituation

By designing alarm system and reward system that encourages periodic exposure and habituation to encourage users to continue using the app.

For passengers who feel they lack of information when traveling

Target Audience

Provides visual images so that it can be perceived as a more familiar status

Benefit

For passengers who feel they lack of information when traveling

Benefit

System which is more detailed information and options to control

ITEM

How might we

How might we motivate users to study?

How can we setting user’s goals in long term?

User test

Positive evaluation of the system of organizing and directly giving rewards

There used to be a lot of meaningless videos watched through Instagram Reels or TikTok, but this has decreased significantly.

There used to be a lot of meaningless videos watched through Instagram Reels or TikTok, but this has decreased significantly.

I liked that the rewards appeared right away. How fun is it if you collect them one by one?

I liked that the rewards appeared right away. How fun is it if you collect them one by one?

It was nice to have rewards other than self-development, whether it was a coupon or a discount.

It was nice to have rewards other than self-development, whether it was a coupon or a discount.

Negative evaluation that people may not learn the lecture properly by focusing on accumulating points.

Solutions

OUtcome

1.2 / 5.0

User test scores

User test scores

User test scores

Former user test scores

Former user test scores

Former user test scores

3.4 / 5.0

High feature affinity results

High feature affinity results

Reward works

Success in inducing habituation

Success in inducing habituation

Success in inducing habituation

It makes me keep wanting to log in! If you watch a little more, you will accumulate points.

It makes me keep wanting to log in! If you watch a little more, you will accumulate points.

Saves 3 seconds to find the information you want on the main screen

Saves 3 seconds to find the information you want on the main screen

Saves 3 seconds to find the information you want on the main screen

Increased goal reach rate

Increased goal reach rate

3s

3s

Ubob accepted the design and received a commendation and the design result was in progress.

Ubob accepted the design and received a commendation and the design result was in progress.

Ubob accepted the design and received a commendation and the design result was in progress.

Successful redesign proposal

Successful redesign proposal

retrospect

Not all rewards lead to habituation.

As the reward continues, the pleasure from the reward gradually decreases, so various changes and challenges must be proposed.

More specific indicators are needed in the curriculum.

Because there are various lives, backgrounds, and surrounding environments, when proposing goals, motivation should be induced with more specific areas and content.

Interested in working together?

만나서 반갑습니다.
Pleasure to meet you.

Interested in working together?

만나서 반갑습니다.
Pleasure to meet you.

Interested in working together?

만나서 반갑습니다.
Pleasure to meet you.

Interested in working together?

만나서 반갑습니다.
Pleasure to meet you.